This Privacy Policy explains how Salafi Marketing Agency collects, uses, stores and shares personal information when you visit our website, contact us, submit an enquiry, request a quote, use our services or otherwise interact with us.
Please read this policy carefully. It is written as a general website privacy notice and must be checked against the tools and practices actually used by your business before publication.
1. Who We Are
Salafi Marketing Agency provides marketing and digital services, which may include website design and development, social media marketing and management, content creation, branding, community management, and business or marketing consultation.
Business name: Salafi Marketing Agency
Website: www.salafimarketingagency.com
Privacy contact email: abdul@salafimarketingagency.com
Business location: Nigeria.
2. Personal Information We May Collect
Depending on how you interact with us, we may collect:
• Contact details, such as your name, email address, phone number, WhatsApp number and country.
• Business information, such as your business or brand name, website, social media links, industry, target audience and the services you ask about.
• Enquiry and project information, including messages, project briefs, budgets, goals, preferences, files you choose to send and records of our communications.
• Client and transaction information needed to provide services, manage agreements, issue invoices, receive payments and keep appropriate business records. Payment card details should be handled by the relevant payment provider rather than stored by us unless we explicitly tell you otherwise.
• Technical and usage information, which may include IP address, browser and device type, pages visited, referring pages, approximate location derived from technical data, and interactions with the website. This may be collected through server logs, cookies or analytics tools if these are enabled.
• Marketing preferences, such as whether you have chosen to receive updates from us.
We ask that you do not submit sensitive personal information through our website unless it is necessary for a specific service and we have explained how it will be handled.
3. How We Collect Information
We may collect information directly from you when you complete a contact form, Work With Us form, consultation request, newsletter sign-up or other form; email or message us; book a call; engage our services; or communicate with us through social media.
Some information may be collected automatically through website hosting, security, cookie or analytics technologies, where these are in use. We may also receive information from service providers you use to interact with us, or from publicly available business pages where this is lawful and relevant.
4. How We Use Your Information
We may use personal information to:
• Respond to questions and enquiries and arrange consultations.
• Assess whether our services suit your business needs and prepare proposals or quotes.
• Deliver, manage and improve our services and client relationships.
• Communicate about projects, deadlines, payments, support and service changes.
• Operate, secure, troubleshoot and improve our website.
• Understand general website performance and visitor activity, where analytics are enabled.
• Send marketing emails or updates where permitted by law and in line with your preferences.
• Keep business, accounting and other records, comply with legal obligations, and establish or defend legal claims.
• Detect, prevent or investigate fraud, abuse, security incidents or misuse of our website or services.
5. Our Legal Grounds for Using Information
Where applicable privacy law requires a legal basis, we rely on the basis appropriate to the purpose. This may include taking steps at your request before entering a contract, performing a contract with you, complying with a legal obligation, pursuing legitimate business interests where those interests do not override your rights, or obtaining your consent where consent is required.
Where we rely on consent, you can withdraw it at any time. Withdrawing consent does not affect processing that took place before withdrawal or processing based on another lawful ground.
6. Cookies and Similar Technologies
Our website may use cookies or similar technologies to make the site work, remember preferences, protect against abuse, understand website traffic or support embedded content. The specific cookies depend on the features and services installed on the website.
Where required, we will ask for your consent before placing non-essential cookies or using similar technologies. You can also manage cookies through your browser settings, although blocking some cookies may affect how parts of the website work.
Before publishing this policy, list the actual tools in use (for example, analytics, advertising pixels, video embeds or form plugins) and provide a working cookie preference option if your setup or applicable law requires one.
7. When We Share Information
We do not sell personal information as a business practice. We may share information where reasonably necessary with:
• Website hosting, domain, website maintenance and security providers.
• Form, email, calendar, project-management, cloud-storage and communication providers.
• Analytics, advertising or social media providers, if those tools are enabled on the website or used for a relevant campaign.
• Payment processors, banks, accountants, professional advisers and insurers, where relevant.
• Contractors or team members who need the information to deliver a service for you and are subject to appropriate confidentiality obligations.
• Public authorities, regulators, courts or other parties where required by law or necessary to protect legal rights, safety or security.
We aim to share only the information reasonably needed for the relevant purpose. Third-party services may process information under their own privacy notices and terms.
8. International Transfers
Because we may work with clients and service providers in different countries, personal information may be processed or stored outside the country where you live, including in countries with different data protection laws.
Where applicable law requires safeguards for an international transfer, we will take the steps required by that law. Details of relevant safeguards can be requested using the contact details in this policy.
9. How Long We Keep Information
We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including to respond to enquiries, deliver services, maintain client and financial records, resolve disputes, enforce agreements and meet legal obligations.
Retention periods vary by the type of information and the circumstances. When information is no longer needed, we will delete it, anonymise it or securely dispose of it where reasonably practicable, subject to legal and operational requirements.
10. How We Protect Information
We use reasonable administrative, technical and organisational measures intended to protect personal information from unauthorised access, loss, misuse, alteration or disclosure. No website, email transmission or storage system can be guaranteed to be completely secure.
Please avoid sending passwords, payment card details or other highly sensitive information through ordinary website forms or email. If you believe information you provided to us has been compromised, contact us promptly.
11. Your Privacy Rights
Depending on where you live and which laws apply, you may have rights to request access to personal information we hold about you, correct inaccurate information, request deletion, restrict or object to certain processing, receive a portable copy of information, withdraw consent, or complain to the relevant data protection authority.
These rights are not absolute and may be subject to legal exceptions. To make a request, contact us using the privacy contact email listed above. We may need to verify your identity before responding.
If you are in the UK, you may contact the Information Commissioner’s Office (ICO). If you are in Nigeria, you may contact the Nigeria Data Protection Commission (NDPC). US privacy rights vary by state and circumstances; we will handle requests in accordance with applicable law.
12. Marketing Communications
If we send you marketing emails, we will do so where permitted by applicable law. You can opt out by using the unsubscribe link in a marketing email or contacting us. Even if you opt out of marketing, we may still send service-related messages, such as replies to an enquiry or information about an active project.
13. Third-Party Websites and Embedded Content
Our website may link to third-party websites or display embedded content, such as videos, maps, social media posts or scheduling tools. Those third parties may collect information about your use of their services under their own privacy policies. We do not control their privacy practices, so please review their policies before providing information or interacting with their content.
14. Children’s Privacy
Our website and services are intended for businesses and adults, not for children to use independently. We do not knowingly collect personal information directly from children in a way that violates applicable law. If you believe a child has provided personal information to us, contact us so we can review and take appropriate action.
15. Automated Tools and Artificial Intelligence
We may use digital tools, including automation or AI-assisted tools, to help with business operations, communications, research or service delivery. We will not knowingly submit personal information to a tool for a purpose that is inconsistent with this policy. Where required, we will provide additional information or obtain consent before processing personal information in a new way.
Do not include this section as a blanket statement of practice unless it accurately describes the tools and processes your agency actually uses. Review the privacy terms of any AI or automation provider that may receive client information.
16. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website, technology or legal requirements. We will publish the updated version on this page and change the effective date above. Where required by law, we will give additional notice of material changes.
17. Contact Us
If you have questions about this Privacy Policy or want to make a privacy request, contact:
Salafi Marketing Agency
Email: abdul@salafimarketingagency.com
Website: salafimarketingagency.com
Business location: Nigeria